{"id":22640,"date":"2023-12-12T12:06:32","date_gmt":"2023-12-12T11:06:32","guid":{"rendered":"https:\/\/voyagedelabaleine.fr\/faq\/"},"modified":"2026-05-12T14:05:51","modified_gmt":"2026-05-12T12:05:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/voyagedelabaleine.fr\/en\/faq\/","title":{"rendered":"Q&A"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Deliveries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery times?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Order preparation and shipping times:<\/strong><\/p>\n

Orders are shipped within 48 hours (business days, excluding public holidays).<\/p>\n

Delivery times:<\/strong><\/p>\n

France: 24 hours to 5 days depending on the chosen delivery method.
Europe: 48 hours to 5 days depending on the chosen delivery method.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery methods?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For France:<\/strong><\/p>\n

Home delivery: Colissimo without signature
Pickup point delivery: Chronopost Shop to Shop, Chrono Relais, Mondial Relay <\/p>\n

For Europe:
<\/strong><\/p>\n

Home delivery: Chronopost
Pickup point delivery:
– Mondial Relay: for Belgium, Spain, and Luxembourg
<\/span>– Chronopost Shop to Shop: for <\/span>Belgium, Spain, Luxembourg, <\/span>Italy, the Netherlands, and Austria<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich countries do you deliver to?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We deliver within Europe.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery rates?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

France<\/strong>:
Colissimo (Home Delivery) 24-48h: \u20ac7.50 \u2013 Free for purchases over \u20ac149
Chronopost Shop to Shop 3 to 4 days: \u20ac5 \u2013 Free for purchases over \u20ac89
Mondial Relay 3 to 4 days: \u20ac5 \u2013 Free for purchases over \u20ac89
Chrono Relais 24h: \u20ac9<\/p>\n

Belgium, Spain, Luxembourg<\/strong>:
Chronopost (Home Delivery) 2 to 4 days: \u20ac12
Mondial Relay 3 days: \u20ac5 \u2013 Free for purchases over \u20ac89
<\/span>Chronopost Shop to Shop 3 to 5 days: \u20ac5 – Free for purchases over \u20ac89<\/span><\/p>\n

Italy, Germany, Netherlands, Austria<\/strong>:
Chronopost (Home Delivery) 2 to 4 days: \u20ac12
Chronopost Shop to Shop 3 to 5 days: \u20ac6 – Free for purchases over \u20ac89<\/span><\/p>\n

Finland, Portugal, Sweden<\/strong>:
Chronopost (Home) 4 days: \u20ac12<\/p>\n

Denmark, Ireland<\/strong>:
Chronopost (Home) 3 days: \u20ac12<\/p>\n

Greece<\/strong>:
Chronopost (Home) 5 days: \u20ac12<\/p>\n

Bulgaria, Romania<\/strong>:
Chronopost (Home) 5 days: \u20ac18<\/p>\n

Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia<\/strong>:
Chronopost (Home) 4 days: \u20ac18<\/p>\n

Switzerland:<\/strong>
Delivengo Easy (Home) 3 to 5 days: \u20ac16<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I track my package?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When your order is shipped, you will receive an email informing you and containing the package tracking link. You can also log in to your “My Account” area and track your delivery by clicking on “My Orders”, “View My Order”, “Order Tracking”. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Returns and Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return items?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Returns are accepted for complete products in new condition, with their tag(s) attached, in their original packaging, and with their order form for identification.<\/p>\n

We offer free return shipping via Mondial Relay (for metropolitan France and Belgium).<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the return period?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You have 14 days from the receipt of your order to make a return.

For purchases made during the holiday season, returns are extended to 30 days.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to make a return?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Returns are free in Metropolitan France, Belgium, Italy, and Spain:
<\/span><\/span>
<\/span>Metropolitan France, Belgium, Spain:<\/span>
<\/span>
The returned product(s) must be sent via Mondial Relay using the pre-paid return label provided by us, and must be in their original condition with their tag(s) attached and with the order identification slip inside the package for identification.<\/p>\n

The refund will be processed within a maximum of 7 days from the date the return is received by Voyage de la Baleine.<\/p>\n

You may also return the product(s), at your expense, by post via Colissimo (or with the carrier of your choice) with a tracking number and in their original condition with their tag(s) attached and with the order identification slip inside the package for identification.<\/span><\/p>\n

\n

\n

Initiate a return:<\/span><\/p>\n

1) <\/span><\/span>To make a return, it is essential to submit your return request:
– either via our contact form<\/span> online<\/span><\/a>,
– or by email to the following address: <\/span>contact@voyagedelabaleine.fr<\/span><\/p>\n

You will need to specify your order number, the items, and the reasons for return.<\/p>\n

2) <\/span><\/span>We will then send you a pre-paid Mondial Relay return label by email.<\/p>\n

3) <\/span><\/span>You then just need to stick the return label on your package and drop it off at a Mondial Relay point.<\/p>\n

Please do not forget to put the <\/span>order identification slip<\/span> inside the package before dropping off your package at the Mondial Relay point.<\/span><\/p>\n

Click here to find the nearest Mondial Relay point.<\/a><\/span><\/p>\n

Italy:<\/span>
<\/span>
The returned product(s) must be sent via Chronopost Shop to Shop using the pre-paid return label provided by us, and must be in their original condition with their tag(s) attached and with the order identification slip inside the package for identification.<\/p>\n

The refund will be processed within a maximum of 7 days from the date the return is received by Voyage de la Baleine.<\/p>\n

You may also return the product(s), at your expense, by post via Colissimo (or with the carrier of your choice) with a tracking number and in their original condition with their tag(s) attached and with the order identification slip inside the package for identification.<\/span><\/p>\n

\n

\n

Initiate a return:<\/span><\/p>\n

1) <\/span><\/span>To make a return, it is essential to submit your return request:
– either via our contact form<\/span> online<\/span><\/a>,
– or by email to the following address: <\/span>contact@voyagedelabaleine.fr<\/span><\/p>\n

You will need to specify your order number, the items, and the reasons for return.<\/p>\n

2) <\/span><\/span>We will then email you a return label for Chronopost Shop to Shop<\/span>, pre-paid by us.<\/p>\n

3) <\/span><\/span>You then simply need to stick the return label on your package and drop it off at a Chronopost Shop to Shop<\/span> point.<\/p>\n

Please do not forget to include the <\/span>order identification slip<\/span> inside the package before dropping off your package at the <\/span>Chronopost Shop to Shop<\/span> point.<\/span><\/p>\n

Click here to find your nearest Chronopost Shop to Shop point.<\/a><\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I find the order identification slip?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The order identification slip is the document included in your package with your ordered items.
If you have lost this document, you can contact us so that we can send it to you by email. You can contact us:
\u2013 either via our contact form<\/strong> online<\/strong><\/a>,
\u2013 or by email at the following address: contact@voyagedelabaleine.fr<\/strong> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to make an exchange?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We do not offer a standard exchange procedure. If you wish for a different size, another model, or another color, simply return the item to us (see the section “How to make a return”) and place a new order on our website. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the refund period?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The refund will be processed within a maximum of 7 days from the date the return is received by Le Voyage de la Baleine.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Payments & Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods are accepted?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can pay for your online purchases by Credit Card (Carte Bleue, Visa, Eurocard, Mastercard, Amex) or by Paypal.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre payments secure?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All our transactions are carried out on a secure server (SSL encryption). Sensitive data exchanges (personal data, credit card numbers, etc.) are secured and guaranteed by a server certificate. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Size guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre you unsure about which size to choose?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Find a size guide on each of our product pages to help you with your choice. Select the dedicated tab on the product pages. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Haven’t found the answer to your questions?You can contact us via our contact form<\/a><\/strong> or by email at contact@voyagedelabaleine.fr or by phone at +33 6 48 03 62 94<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Deliveries What are the delivery times? Order preparation and shipping times: Orders are shipped within 48 hours (business days, excluding public holidays). Delivery times: France: 24 hours to 5 days depending on the chosen delivery method.Europe: 48 hours to 5 days depending on the chosen delivery method. What are the delivery methods? For France: Home […]<\/p>\n","protected":false},"author":222595022,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"enable","ocean_disable_heading":"enable","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","footnotes":""},"class_list":["post-22640","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-vertical","owp-btn-big","owp-tabs-layout-vertical","has-no-thumbnails","circle-sale"],"yoast_head":"\nQ&A - Voyage de la Baleine<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q&A - Voyage de la Baleine\" \/>\n<meta property=\"og:description\" content=\"Deliveries What are the delivery times? Order preparation and shipping times: Orders are shipped within 48 hours (business days, excluding public holidays). Delivery times: France: 24 hours to 5 days depending on the chosen delivery method.Europe: 48 hours to 5 days depending on the chosen delivery method. What are the delivery methods? For France: Home […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voyagedelabaleine.fr\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Voyage de la Baleine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/voyagedelabaleine\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-12T12:05:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/faq\/\",\"url\":\"https:\/\/voyagedelabaleine.fr\/en\/faq\/\",\"name\":\"Q&A - Voyage de la Baleine\",\"isPartOf\":{\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#website\"},\"datePublished\":\"2023-12-12T11:06:32+00:00\",\"dateModified\":\"2026-05-12T12:05:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/voyagedelabaleine.fr\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/voyagedelabaleine.fr\/en\/timeless-refined-clothing-babies-children\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Q&A\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#website\",\"url\":\"https:\/\/voyagedelabaleine.fr\/en\/\",\"name\":\"Voyage de la Baleine\",\"description\":\"V\u00eatements intemporels et raffin\u00e9s pour b\u00e9b\u00e9s et enfants\",\"publisher\":{\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/voyagedelabaleine.fr\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#organization\",\"name\":\"Voyage de la Baleine\",\"url\":\"https:\/\/voyagedelabaleine.fr\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/voyagedelabaleine.fr\/wp-content\/uploads\/2025\/06\/logo.webp\",\"contentUrl\":\"https:\/\/voyagedelabaleine.fr\/wp-content\/uploads\/2025\/06\/logo.webp\",\"width\":153,\"height\":64,\"caption\":\"Voyage de la Baleine\"},\"image\":{\"@id\":\"https:\/\/voyagedelabaleine.fr\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/voyagedelabaleine\/\",\"https:\/\/www.instagram.com\/voyagedelabaleine\/\",\"https:\/\/www.pinterest.fr\/Voyagedelabaleine\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Q&A - Voyage de la Baleine","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Q&A - Voyage de la Baleine","og_description":"Deliveries What are the delivery times? Order preparation and shipping times: Orders are shipped within 48 hours (business days, excluding public holidays). Delivery times: France: 24 hours to 5 days depending on the chosen delivery method.Europe: 48 hours to 5 days depending on the chosen delivery method. What are the delivery methods? For France: Home […]","og_url":"https:\/\/voyagedelabaleine.fr\/en\/faq\/","og_site_name":"Voyage de la Baleine","article_publisher":"https:\/\/www.facebook.com\/voyagedelabaleine\/","article_modified_time":"2026-05-12T12:05:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/voyagedelabaleine.fr\/en\/faq\/","url":"https:\/\/voyagedelabaleine.fr\/en\/faq\/","name":"Q&A - Voyage de la Baleine","isPartOf":{"@id":"https:\/\/voyagedelabaleine.fr\/en\/#website"},"datePublished":"2023-12-12T11:06:32+00:00","dateModified":"2026-05-12T12:05:51+00:00","breadcrumb":{"@id":"https:\/\/voyagedelabaleine.fr\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/voyagedelabaleine.fr\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/voyagedelabaleine.fr\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/voyagedelabaleine.fr\/en\/timeless-refined-clothing-babies-children\/"},{"@type":"ListItem","position":2,"name":"Q&A"}]},{"@type":"WebSite","@id":"https:\/\/voyagedelabaleine.fr\/en\/#website","url":"https:\/\/voyagedelabaleine.fr\/en\/","name":"Voyage de la Baleine","description":"V\u00eatements intemporels et raffin\u00e9s pour b\u00e9b\u00e9s et enfants","publisher":{"@id":"https:\/\/voyagedelabaleine.fr\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/voyagedelabaleine.fr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/voyagedelabaleine.fr\/en\/#organization","name":"Voyage de la Baleine","url":"https:\/\/voyagedelabaleine.fr\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/voyagedelabaleine.fr\/en\/#\/schema\/logo\/image\/","url":"https:\/\/voyagedelabaleine.fr\/wp-content\/uploads\/2025\/06\/logo.webp","contentUrl":"https:\/\/voyagedelabaleine.fr\/wp-content\/uploads\/2025\/06\/logo.webp","width":153,"height":64,"caption":"Voyage de la Baleine"},"image":{"@id":"https:\/\/voyagedelabaleine.fr\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/voyagedelabaleine\/","https:\/\/www.instagram.com\/voyagedelabaleine\/","https:\/\/www.pinterest.fr\/Voyagedelabaleine\/"]}]}},"_links":{"self":[{"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/pages\/22640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/users\/222595022"}],"replies":[{"embeddable":true,"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/comments?post=22640"}],"version-history":[{"count":4,"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/pages\/22640\/revisions"}],"predecessor-version":[{"id":43116,"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/pages\/22640\/revisions\/43116"}],"wp:attachment":[{"href":"https:\/\/voyagedelabaleine.fr\/en\/wp-json\/wp\/v2\/media?parent=22640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}